Learn about how you can coach a high performer. The scenario in this video demonstrates persistent coaching; Level 3 Listening; using intuition; leading question; and blurting.
- Coaching skills like letting the coachee lead rather than…being directive, asking open-ended questions rather than…leading questions, are great supportive approaches.…In the workplace an over reliance on supportive coaching…means that getting results is going to take more time.…Time you likely don't have.…And for the high performer, supportive coaching can…become a little excruciating.…So, you want to turn up the heat and give them…what they crave, challenge.…
In this scenario, CJ, our Director of Operations, is…coaching Marin, a Senior Sales Manager with several reports.…Now one of Marin's goals is to speak up and move…through difficult conversations more effectively.…What you want to listen for is how CJ repeatedly leans…into the coaching relationship and puts it at risk.…CJ challenges Marin, uses level three listening, and…intuition blurts, and even asks a leading question or two.…So here goes.…
- Hey.…- I'm pissed.…- Oh, sounds like we need to chat.…- I won't work with you if you don't keep up your…end of the bargain.…
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- List three strategies to assess an individual for coachability.
- Identify the essential elements of a coaching contract.
- Recall the three levels of accountability.
- Distinguish among the three levels of listening.
- Summarize strategies for coaching a low-performance employee.
- Summarize strategies for coaching a high-performance employee.