Your Human Resources function is typically responsible for recruitment, hiring, promotion, appraisals, firing, training, payroll, and personnel actions. You can measure things like recruiting effectiveness, appraisal process compliance, training effectiveness, training costs, personnel actions, and payroll accuracy and timeliness.
- Human resources touches your most…important asset, your people.…The human resources function of the value chain…is typically responsible for recruiting,…hiring, promotion, appraisals, firing,…training, payroll, and personnel actions.…That's a lot to cover.…Typical efficiency and effectiveness measures…include things like recruiting costs and yields.…These tell you how much you're spending per candidate…and per hire.…Your yields measure the percentage of candidates…who ultimately become employees.…
These metrics let you know if you're getting…a good return on your investment in recruiting.…HR manages the performance appraisal process.…Measure if appraisals are being completed on time…and to standard.…Look at ratings distributions to ensure…HR is monitoring your review and calibration processes.…Compliance is a critical HR area to monitor,…given the sensitivity of personal information.…
Track audit finding frequency and severity.…Review metrics that are tied to regulatory standards,…like overtime regulations.…If these metrics routinely fail to meet standards,…
LinkedIn Learning (Lynda.com) is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- List the main purposes of measurement.
- Define value chain.
- Compare and contrast qualitative and quantitative measurements.
- Identify common measurement reporting tools.
- Describe how to measure R&D innovation and product development performance.
- List good measurements of strategic planning, financial planning, and legal performance.
- Explain measurement processes and best practices.