From the course: Management: Top Tips

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Giving criticism

Giving criticism

From the course: Management: Top Tips

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Giving criticism

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- So we've looked at how to receive criticism. But, what about giving criticism? Well, generally, giving criticism, is a bad idea. It's going to upset the other person and it's probably not going to make any difference. But, I think there are times when you can change a person's behavior. We're not trying to change their personality, but we can change their behavior. So, it's never worth criticizing a person's personality. Never say to them, you're a bad person. But if there's something about their behavior that you want to change, then, you do have a right to ask for that. So, you could say, in this situation, you did X, and next time, would it be possible for you to to Y? And there are really two levels of assertiveness. There's the one-ff and there's the habit. So, to start with, you would ask for a different thing once. So, for example, please, could you not interrupt me, I'm busy. But then, if they keep interrupting you, you might want to go up a level, and say, you've got a…

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