Conflict is hard. Differing opinions are common, yet not spoken about. If we avoid conflict, we never have the chance to help our team succeed to its potential. In this video, learn how to shift your mindset from one of avoiding conflict to one of engaging in conflict respectfully and productively. Additionally, learn how to action this mindset to unlock even more success for your team.
- Do you ever find yourself frustrated at someone…and you want to say something,…but you stop yourself because you believe it will hurt…or even end your relationship?…If so, you're certainly not alone.…This avoidance of conflict is a common behavior,…and in most cases it creates lasting issues for ourselves,…for our relationships,…and for the outcomes of our business.…When conflict's not addressed,…we often get annoyed with ourselves,…so we create blaming narratives about others,…and ultimately this more deeply hurts…our relationship and our productivity.…
The ability to engage conflict productively…is an important skill for any leader…and more specifically a facilitative leader who's trying…to help others with the same issue.…Doing so is important for two key reasons.…First, you'll be modeling the way for your team.…I speak often to leaders who want their team…to exhibit a skill, such as coaching,…yet they're not exhibiting it themselves.…The chances of your team engaging in conflict productively…is slim if you're not modeling the way.…
- Recognize the activities the differentiate facilitation from management.
- Identity the signs of groupthink during a facilitation.
- Explore methods for engaging conflict in a productive manner.