Know that you can't be in two places at once, thus the need for a lieutenant. Learn how your lieutenant can sit in for you, help you gain decision acceptance, and serve as a conduit for feedback from the team.
- Every leader needs a great second in command,…a lieutenant, as a reliable collaborator and go to person.…Just to be clear, this is not a formal position,…just an invaluable informal role.…For example, a lieutenant can stand in for you when needed.…Truth is, you can't be in two places at once,…and you know that your most precious resource is time.…You can't be with every customer or attend every meeting.…Your lieutenant can step in for you…and keep you connected when you can't be there.…
Next, they are often great at initiating…follwership in tough situations.…Following difficult decisions,…it can be hard to mobilize support.…Even if you're a great leader,…they won't love every decision.…However, once one person shows support,…others are far more likely to do the same.…In this sense, the lieutenant can become a catalyst…for decision support.…They can also serve as a great conduit…for feedback from the team.…
Remember, your elevated status often makes others…hesitate or censor just because of your new role.…A good lieutenant can bridge that gap…
- Establish identity as a manager.
- Identify best practices for clarifying performance expectations.
- List effective communication tips.
- Articulate the main elements of effective feedback.
- Define rapport.
- Distinguish types of decision-making styles.
- Signal fairness and integrity.
- Articulate how to best assert authority.