From the course: Having Difficult Conversations
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Determine your next steps
From the course: Having Difficult Conversations
Determine your next steps
- Whether your habit is to avoid or to be aggressive, habits are ingrained, but habits can be changed when we recognize the power of choice. So let's talk about some new choices to make difficult conversations easier, and hopefully reduce the chances of having them at all. First, you must make a decision to address uncomfortable situations as soon as possible. For example, when your employee clocks in late the second time, bring it up, today. If your coworker embarrasses you in a meeting, question the behavior, today. If you wish the other person would do their fair share, stop hinting and start asking, today. The sooner you address an issue the easier it is to correct. Next, ask for what you want. It sounds simple, right? But how often do we nag and complain instead of ask, or we tell other people about someone else's failure instead of going straight to the source. Here's how to ask. Cody, when you're running late, I need you to text me to let me know, will you do that? Last, you…
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