It's easy to focus on the big departmental goals, but not everyone on the team can directly affect those. Setting goals for supporting functions helps link people's roles to that broader departmental goal. Doing this requires you to break the big goals down into component parts and assess which supporting activities make that big goal possible. With those activities identified, you can proceed to set goals for them to drive departmental alignment around the bigger goal.
- It's easy to focus on big departmental goals,…but not everyone on the team…can directly affect those numbers.…Setting goals for supporting functions…helps link people's roles and the work they do every day…to that broader departmental goal.…To do this, it requires you…to break those big goals down into component parts.…Assess which supporting activities…make that big goal possible.…With those activities identified,…you can proceed to set goals for those supporting groups.…
That will help them drive departmental alignment…around that bigger goal.…For example, I know one organization…that was trying to reduce their costs by $100 million…over a two-year period.…Now, not everyone in the organization owned a budget,…and they were asking, "How can I contribute…"to hitting that big number?"…Because everyone in the organization…had to contribute something.…They looked at those supporting functions and tried…to understand what activities does that function do…that drives that higher-level cost number?…The supply chain group understood…
- Set corporate and business unit goals.
- Define driver metrics.
- Explain the concept of supporting goals.
- Identify benefits of tying goals to strategy and incentives.
- List ways to troubleshoot and communicate goals.
- Describe how to hold others accountable and avoid pitfalls.