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Dealing with aggressive people

Dealing with aggressive people: Working with Difficult People
Dealing with aggressive people: Working with Difficult People

Learn strategies for dealing with aggressive people—detaching; pointing out the behaviour and how you'd like to work; setting clear objectives and calmly sticking to them; not being aggressive back; and not caving in.

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Skill Level Beginner
1h 46m
Duration
119,845
Views
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Skills covered in this course
Business Business Skills

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