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Crisis communication

Crisis communication: Leadership Stories: 5-Minute Lessons in Leading People
Crisis communication: Leadership Stories: 5-Minute Lessons in Leading People

Learn an unconventional approach to crisis communication. See how the founder and CEO of finance online bank in London brilliantly handled a cash flow crisis the first time he couldn't make payroll, by 1) being brutally open and transparent about the problem, and 2) asking every employee what they would do about it.

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Skill Level Intermediate
3h 11m
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Skills covered in this course
Business Leadership

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