Learn about conquering your own negative thinking. It’s your life, 5/7 days so you have to have a go. Your scripts and self-talk can be changed. Your self-discipline comes from goals. You can start with a small feeling of progress, learn from it, and have a plan ready for the next time.
- Sometimes at work,…you might feel that there's no point.…You can't make a significant difference.…I was doing a project management course…for a large local authority in England once…and they were all complaining…about how badly run everything was…and I was saying,…"Yeah, but you can still run your own projects properly,…"just in your own area,"…and one person said,…"Chris, there's no point in even trying.…"We're just minnows in a sea of poo,"…and that phrase has always stayed with me.…Such a great way to describe the utter futility of it…but I think he was wrong.…
Although my training course was for just 12 people…in an organization of 12,000…and although I felt like a little pebble…trying to make ripples in a massive ocean,…I still think you can make a difference…if you start with your own area.…You've got to at least be proud of what you do.…Most people's reactions to bad management…or a dysfunctional culture is to keep plodding on,…keep getting paid but to gradually cease to care…and I think that's a real shame.…
In this course, Chris Croft shares methods for recognizing the characteristics of some of the most common types of difficult people, and gives you strategies for dealing with these individuals more effectively. Chris provides practical techniques for dealing with a variety of different behaviors, including negativity, aggression, childishness, and selfishness. Plus, he explains how to overcome your own negative thinking, and get the best from a difficult boss.
- Identifying and understanding difficult people
- Handling aggressive and passive-aggressive people
- Working with negative people
- Working with procrastinators and people with bad habits
- Conquering your own negative thinking
- When the difficult person is your boss
- Dealing with micromanagers