From the course: Leadership: Practical Skills
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Connecting with your team
- Now if you are going to be the captain of the ship in your area, you're going to delegate, you're going to have systems, you need to monitor and make sure that everything's okay. And they're two main ways to do that. The first one is management by wandering about, MBWA. Sometimes people say that stands for management by walking about. But either way, the captain of the ship needs to walk around the ship everyday, I would say. I think he should walk around the whole ship everyday. Now your ship might consist of offices in Cardiff, and Newcastle, and Birmingham, and Paris, or whatever. So you probably may not be able to go around everything everyday. But I think you need to visit every branch probably once a month, maybe once a week, it depends. Enough to have a real feel for what's happening, and you need to see every person in your company, ideally once a month, or maybe once a year if it's a huge company. So management…
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