From the course: Managing a Cross-Functional Team
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Conflicting priorities
From the course: Managing a Cross-Functional Team
Conflicting priorities
- Conflicting priorities usually come in the form of project priorities competing with a team member's day-to-day priorities. The conflict will manifest itself either between team members or between the cross-functional team and the function responsible for the person's day-to-day activities. It occurs between team members when a person is spending too much time on their day-to-day responsibilities and are not delivering on their team priorities. Their team mates get frustrated with that. It happens between the cross-functional team and their function when the team is taking that person away too much from their day to day. And that owner of the day-to-day responsibilities get frustrated because the person is dedicating so much time to the cross-functional team. I led one cross-functional team and we had a guy from IT on the team. He had very big and very specific responsibilities on my cross-functional team. He also had a lot of responsibilities in IT. There were several times where I…
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