From the course: Preparing for Successful Communication
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Compose a successful close
From the course: Preparing for Successful Communication
Compose a successful close
- Do you know how most people wrap up their communications? Thank you for listening. Talk about leaving results on the table. From now on, instead of trailing off with a passive close, plant specific action seeds such as what is one thing you're going to do differently when you get back to your office? What exactly are you going to say if potential clients object to our fee? What tangible results will you report out at next week's meeting? Those specific prompts are more likely to inspire action and that's the goal of communication is to inspire action. A woman named Marsha said, "I'm presenting at a conference "and I don't want people to simply applaud "at the end or fly out the room. "How can I motivate them to follow up with me?" This is the action-oriented close we crafted. I'm Marsha, I'm the one with the white spiky hair. At our next break at 10:30, I'll be at our booth in the right hand corner of the lobby. If you'd like a product demonstration, a copy of our financials, or to…
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