Increasingly, workplaces are global environments. Your implicit assumptions about the way things should be done may not be the same as those held by people from other cultures. Here's how to become aware of potential communication pitfalls and avoid them.
- Communicating with your colleagues can be complicated.…Some are incredibly blunt and others are so subtle,…it's hard to understand what they're getting at.…Some only focus on the exact words you say,…while others are constantly hunting underneath the surface,…to see if there's a hidden meaning.…We all have our own communication style and tendencies,…but it gets more complicated when you…interject culture into that mix.…These days it's likely that you're working with…teams and colleagues from around the world.…You never want to stereotype.…There are blunt communicators, for instance,…who come from every country.…
But it's also true, that certain cultures…emphasize and elevate particular styles of communication.…So it's more likely that someone from that culture…might exhibit those tendencies.…If you're not aware of those dynamics,…you might risk offending someone…or missing something crucial that they're trying to convey.…So here are a few quick tips to sharpen…your cross-cultural communication skills,…with a hat tip to Brandeis professor, Andy Molinsky,…
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- Communicating with your colleagues
- When to use the phone or send an email
- Interpreting nonverbal cues
- Asking your boss the right questions
- Knowing when to listen and when to speak
- Communicating in tricky situations
- Handling an interruption
- Responding to critical feedback
- How to communicate as an introvert