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Communicating your message effectively

Communicating your message effectively: Delivering Bad News Effectively
Communicating your message effectively: Delivering Bad News Effectively

When it comes to delivering bad news effectively, there are some key things to remember when communicating your message. Gemma Leigh Roberts takes you through the key steps, including being empathetic, focusing on facts, and putting yourself in the other person’s shoes.

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Skill Level Beginner
43m 55s
Duration
16,620
Views
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Skills covered in this course
Business Leadership

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