From the course: Leadership Stories: 5-Minute Lessons in Leading People
Unlock the full course today
Join today to access over 22,600 courses taught by industry experts or purchase this course individually.
Communicating values through creativity
From the course: Leadership Stories: 5-Minute Lessons in Leading People
Communicating values through creativity
- Martin Nucturn joined Procter and Gamble as an assistant brand manager right out of school. 27 years later, he retired as the president of one of the company's global business units. Well, part of his leadership philosophy that helped him achieve all that success was that leaders should live the company values visibly. Now, he thinks when leaders behave that way, everyone else will follow. So one time he was on a business trip to New York to meet with his ad agency, and someone at the agency invited him to go to the Metropolitan Opera. You know, they knew he was a big fan, and in fact, when he was in New York, he never missed a performance. But opera tickets can be expensive, especially good tickets, and these tickets were very expensive. But at P&G, gifts over $25 are just not allowed by the conflict of interest policy. Martin would have to pay for it himself. Now, he tried, but in this case, when Martin got to the theater with the account exec, he couldn't see the ticket price…
Contents
-
-
-
-
-
-
(Locked)
Communicating values through creativity2m 2s
-
(Locked)
Written rules versus unwritten norms3m 27s
-
Avoid assuming3m 20s
-
(Locked)
The cost of not understanding culture2m 38s
-
(Locked)
Enforcing policies through stories4m 20s
-
(Locked)
Modeling behaviors4m 30s
-
(Locked)
Considering unintended consequences3m 13s
-
(Locked)
Value diversity and inclusion2m 50s
-
(Locked)
Find skeptics turned supporters3m 4s
-
(Locked)
Setting expectations2m 47s
-
(Locked)
Recognizing good stories3m 30s
-
(Locked)
Provide stellar customer service4m 44s
-
(Locked)