Author Ellen Ensher shares personal experiences and stories from top business leaders to differentiate between coaching and mentoring and provides three steps to becoming a more effective mentor to your employees.
- One of the key drivers of engagement…is employee development.…Look ahead to the senior executives…in your organization, and notice…who was managed and mentored, and by whom.…If you're seen as a manager who's a developer of others,…you will build a loyal cadre of supporters,…and their success will reflect well on you.…Coaching and mentoring go hand in hand.…
Coaching is often task-specific, and transactional,…with a focused, short-term orientation.…For example, a team member wanted to be coached…about the best way to talk to a news reporter.…I gave her specific tips and feedback…for providing the reporter quotes.…We did not have an ongoing dialog.…This coaching revealed to me that she took feedback well,…which made me willing to coach,…and maybe even mentor her in the future.…
A coaching experience can be a one-off,…or a test to see if the coaching can develop…into a mentoring relationship.…In contrast, mentoring is an ongoing relationship.…A manager-mentor provides three types…of support to their employees.…Task support, some examples include being a sponsor,…
Business professor Ellen Ensher defines what management is in the era of the global workforce and exactly what the role of the manager involves. She explains how to create a compelling vision and culture for your organization, define business goals, and connect the big picture to your team's daily tasks. Next, discover how to build your team, partner with HR on hiring and firing decisions, and coach and mentor employees. Ellen touches on topics that are on the mind of today's leaders—resilience, trust, storytelling, and more—and shares tips to become the best professional version of yourself.
- Roles of a manager
- Becoming a new manager
- Engaging employees
- Creating a compelling vision and culture
- Setting goals
- Hiring and training
- Evaluating performance
- Coaching and mentoring