People can reach a point of saturation that moves them into dysfunctional behavior. Learn how to diagnose it and what to do about it.
- Let me tell you about Christian.…He was a sales leader for a large financial institution,…and he had a lot of change going on.…He was living in New York City, and one Friday after work,…he took the train to visit his daughter in Washington, D.C.…He arrived, greeted his daughter,…and then realized that his suitcase was still in New York.…As he shared the story of his forgetfulness,…we discussed the amount of change going on in…his industry, in his organization, and in his life.…
I explain how change impacts people,…and he was relieved to realize that this wasn't dementia…or the early onset of Alzheimer's.…He literally thought he was going crazy.…Instead, we realized he was actually suffering…from change saturation.…Everyone has a capacity for change.…This is the amount of change that you can process…and adjust to at a given time.…It doesn't matter whether the change…is positive or negative.…
All changes in your life absorb you change capacity.…Sometimes, people divide their lives in two…and think about their personal life…
- Define and describe the change curve.
- Describe how leaders can either facilitate or block successful change.
- Summarize ways to promote resilience during change.
- Explain how to use the power of positive and negative emotions to generate the emotion that creates change.
- Cite the different approaches to using language to manage change.
- Name the best way for a manager to help the team process change.
- Define a change vision.