Change management is full of activities you cannot measure objectively, and even if you could, the effectiveness of change activities varies from person to person. In this video, Bob McGannon shares the steps he uses when creating a change management plan for his projects, including how to formulate and plan the change, communicate the change, provide education, and assessing new or differing roles. In addition, the measurements that can be put in place for staff to assess the effectiveness of the changed processes are reviewed.
- I really enjoy a good paradox.…Those statements that contradict themselves.…The classic example is if I said,…"I always lie."…Would I be telling the truth…when I made that statement?…Or am I lying?…Change management in projects…is a bit of a paradox.…The project manager strives for control…carefully planning and assessing…the outputs for accuracy.…Yet, change management is full of activities…you can't measure objectively.…And even if you could…the effectiveness of change activity…varies from person to person.…
The Project Management Institute…published a book entitled,…"Managing Change in Organizations…"A Practice Guide.",…which has this quote.…A change process tests both the human aspect…and project management's need for control…and requires the capability to deal with ambiguity.…Controlling ambiguity.…Now there's a paradox to ponder.…But, that's change management in projects.…Before you decide this can't be done…consider the steps I use when creating…a change management plan for my projects.…
First, formulate and plan the change.…
Author
Bob McGannon
Released
6/23/2016- Understanding the levels of change management
- Working through the five phases of change management
- Creating a change plan
- Communicating change
- Implementing change
- Managing risk
- Reinforcing change
- Evaluating the change
- Guiding individuals through change
Skill Level Intermediate
Duration
Views
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Introduction
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Welcome1m 46s
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What you should know1m 11s
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About the exercise files1m 6s
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1. Change Management Levels
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Change management overview4m 21s
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Personal change management3m 41s
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2. Phases of Change Management
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Create a change plan3m 59s
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3. Change Management Competencies
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Business process management4m 15s
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Communicate your change3m 54s
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Knowledge transfer4m 5s
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Managing role changes3m 32s
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4. The Individual's Change Journey
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Share the future vision3m 49s
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Implement early changes3m 55s
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Demonstrate the change3m 35s
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Evaluate the change3m 35s
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Conclusion
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Next steps1m 58s
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Video: Change management in projects