From the course: Transitioning from Technical Professional to Manager
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Case study 1: Making the shift
From the course: Transitioning from Technical Professional to Manager
Case study 1: Making the shift
In this section, we discussed the foundational skills that are essential for technical professionals who want to excel in a leadership role. I'd like to tell you about one of my coaching clients named Alex. I worked with him later in his career, but he shared with me an experience from his initial transition to management, one that had a huge impact on him. Alex had been a top performer in the IT division of a commercial real estate company. He was flattered when they promoted him to IT Director, but also really intimidated. He knew technology from every angle, but management was a whole new frontier. In a moment of panic, he reached out to a long-time colleague named Carmen. She was a seasoned manager at the company. Alex figured that Carmen would dive in and tell him about her favorite organizational app for managing programs and people, or give him the latest scoop on some of the senior executives. He was wrong. Carmen asked Alex about his communication skills, his ability to read…
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