From the course: Assessing Digital Maturity
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Capability teams defined
- All too often, organizations plan their work in isolated pockets to solve individual problems without looking holistically or planning for the longterm. A project is initiated, something's built, and then forgotten. To overcome this challenge, companies should map their business capabilities. A definition would probably be helpful here. Business capabilities are an integrated set of organizational competencies applied through processes, technology, and expertise to capture or deliver value to the organization. Once you know that, identify the gaps in your current capabilities and form teams that are dedicated to enhancing those capabilities with the mindset of a product manager. Capabilities, like products, need to be managed through a life cycle, with improvement opportunities prioritized and examined holistically. One person should be the overall steward of the business capability in order to examine not just what technology needs to be built, but how the process and metrics…
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