In this video, learn four tips to keep in mind when coaching—championing, acknowledging, reflecting, and empowering.
- Coaching is less about directing or telling people what to do and more about listening. Champion, be a source of optimism and inspiration. This helps the coachee feel like what they want to do is possible. It sounds like, you can do this, I know you'll figure it out, I know you can find a fulfilling role or project that will support your growth. Acknowledge, specific skills, who they are. This helps the coachee feel seen for who they are as a unique individual. Sounds like, I can tell you're really smart, motivated, and passionate about your work, or it's inspiring to hear you talk about what's possible.
And of course, make all of these authentic, what you are genuinely feeling in the moment. Relate, be authentic, don't force it, but this helps the coachee feel less alone, less crazy. They can see that others have gone through what they're going through and come out the other side. This sounds like, I get it, I've been there, I know this is hard, or I can see why you're frustrated. Finally, empower, let them be the expert and own the outcome of this conversation. That helps the coachee feel like the answers are within them, that they are completely resourceful and able to figure this out.
It encourages them to take charge of the conversation. This sounds like, I'd be happy to share my experience or opinions at the end, but first, what do you think, or what does your gut say? One of my favorite coaching questions is to ask the person who's someone they admire most, and then ask, well, what would he or she advise you to do in this situation? There's an exercise file for this video to guide your pivot coaching conversations. Coaching conversations and creative internal mobility programs are an excellent start toward helping impactors adapt to a world of ever-shifting works and, in fact, the best tool that we have to collaboratively redefine our roles as often as is now required.
- Optimizing your current role
- Identifying your strengths
- Crafting a one-year vision of success
- Making connections to "friendtors" and one-off mentors
- Creating a skill-building game plan
- Identifying small experiments and stretch projects
- Embracing smart risks
- Mapping next moves to make a greater impact