Discover that it's about not only what work gets done but how it gets done. A team member should work well with colleagues and build team morale in the process of getting their work done. Building morale and teamwork is just as important as turning out high-quality work that's delivered on time.
- When looking at how your team members…generate the results, the first intangible thing to consider…is the person's impact on team morale.…To what degree does this person…improve morale on their immediate team?…We've all worked with that person who generated…great results, but they were a nightmare to work with.…Intangibles matter.…To assess their impact on morale,…ask yourself, is this person optimistic?…Do they lift team morale?…Do people seek out working with them?…Is the person thoughtful and helpful?…Do they generate good team energy?…Or, are they pessimistic, and they deflate team morale?…Do people avoid working with them?…Are they selfish and disruptive?…Do they drain the team's energy?…I know one organization that looked at people's results,…both in terms of the what they delivered…and how they delivered them.…
If you delivered awesome results but you were a jerk…when you did it, you ended up with a low rating.…It was important that you were building team morale…as you delivered your results.…While morale isn't necessarily something…
- Define leadership capital.
- Identify common leadership capital mistakes.
- List ways to serve your team.
- Describe how to do and deliver work.
- Explain how to develop your employees.
- Assess how much leadership capital you have invested.
- Measure quantity and quality of team results.
- Compare and contrast investments and returns.