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Benefits and drawbacks

Benefits and drawbacks: Communicating with Diplomacy and Tact
Benefits and drawbacks: Communicating with Diplomacy and Tact

Learn about the benefits of communicating with tact and diplomacy in workplace situations and hear success stories. Authenticity, empathy, and listening skills are also referenced. Learn to identify the negative effects that poor diplomacy can have on organizations and professionals alike, with examples, stories, and facts that bring this to life. Traps like inattention to detail, hurriedness, or lack of being attuned to a situation will all be discussed.

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Skill Level Intermediate
1h 5m
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Skills covered in this course
Business Communication

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