From the course: Management: Top Tips

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Being self-aware

Being self-aware

From the course: Management: Top Tips

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Being self-aware

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- You can change your behavior, but only if you're aware of it. Aggressive people often aren't aware that they're being aggressive, for example. So it's very important to have a sense of detachment, and when you're in a difficult situation or dealing with a difficult person, it's really a good idea to stand back from it, perhaps imagine you're in a helicopter looking down, and just think how well am I handling this situation? Am I remaining calm? Am I listening? Am I being assertive enough? And just review yourself during the conversation. So you're kind of in the conversation, but also you're above it observing it. And also, after the conversation, you can go back and you can review it and think did I handle that the best way? How could I have done better? And the idea, of course, is to improve your behavior and eventually yourself, to practice being a more effective person in difficult situations. And it all starts with this sense of detachment.

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