Join Chris Croft for an in-depth discussion in this video Being self-aware, part of Management: Top Tips.
- You can change your behavior,…but only if you're aware of it.…Aggressive people often aren't aware…that they're being aggressive, for example.…So it's very important to have a sense of detachment,…and when you're in a difficult situation…or dealing with a difficult person,…it's really a good idea to stand back from it,…perhaps imagine you're in a helicopter looking down,…and just think how well am I handling this situation?…Am I remaining calm?…Am I listening?…Am I being assertive enough?…And just review yourself during the conversation.…
So you're kind of in the conversation,…but also you're above it observing it.…And also, after the conversation,…you can go back and you can review it…and think did I handle that the best way?…How could I have done better?…And the idea, of course, is to improve your behavior…and eventually yourself, to practice…being a more effective person in difficult situations.…And it all starts with this sense of detachment.…
- Being assertive
- Taking responsibility for mistakes
- Giving and receiving criticism
- Time management
- Project management
- Holding effective meetings
- Giving presentations
Skill Level Intermediate
1. Leveraging Assertiveness
2. Time Management for Managers
3. Project Management
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