From the course: Management: Top Tips
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Assertiveness benefits
- The first step to being assertive is to realize that your current strategies may not be the most effective. Without realizing it, we choose to be aggressive or submissive because of benefits that we think we get from those things. But actually, do we get those benefits? So an aggressive person might think they're going to get benefits such as being thought of as strong and getting their own way, but actually, do they get those benefits? Are they thought of as strong or perhaps, just as unpredictable and difficult? And the submissive person, who perhaps wants to be liked and wants to have an easy life, do they actually get those things or are they perhaps, regarded as being weak and, you know, perhaps they don't have an easy life. Perhaps they get given things to do that they don't want to do. When you start thinking about the perceived benefits and then the actual effects of those strategies, you start thinking well, maybe that's not the best way to deal with other people. So what I…
Contents
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Introduction35s
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Assertiveness benefits1m 17s
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Using life scripts1m 14s
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Using self-talk45s
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Understanding rights1m 9s
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Understanding responsibility58s
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Taking responsibility for mistakes53s
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Being self-aware1m 4s
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Facing aggression2m
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Taking criticism1m 27s
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Giving criticism1m 24s
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Using the right words3m 3s
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It's never too late to go back31s
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