Join Chris Croft for an in-depth discussion in this video Acting as if it's a game, part of Management: Top Tips.
- Now I mentioned in the previous section,…that one of the reasons we avoid negotiating…is that fear that we may end up not getting…a deal at all.…But I think actually the biggest reasons…that we avoid negotiating are fear and embarrassment.…Embarrassment is because we don't want…to look cheap, 'cause if we can't afford…it, and fear that we may have to give…in and may end up looking stupid.…But the way to overcome both…of these two things is to think…of it as a game.…Be detached from yourself in a negotiating situation.…And think, well I'm going to try a few techniques…in this situation or on this person,…and I'm just going to see what happens.…
I'm going to ask for money off,…or I'm going to say that we don't have the budget,…and see what happens.…And if you can be detached, you'll mostly play…the game much, much more effectively,…and you'll realize then that it's not…a personal thing, there's no reflection on you,…you're just trying to get the best deal you can.…And, observe the other person.…And a very good negotiator, pick up tips from them.…
- Being assertive
- Taking responsibility for mistakes
- Giving and receiving criticism
- Time management
- Project management
- Holding effective meetings
- Giving presentations
Skill Level Intermediate
1. Leveraging Assertiveness
2. Time Management for Managers
3. Project Management
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