From the course: Building High-Performance Teams
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Accepting failure
- Now as much as we like to celebrate success, there are going to be failures and they're not fun and they can derail a team if you don't handle that failure well. When there is failure, the first thing is avoid blame and turn it into a learning opportunity. This is not about the individual. This is not personal. This is about behaviors and this is about choices we made that didn't work out well. And find the opportunity to turn those into lessons learned and think through how future actions can be taken that will help you avoid these failures the next time around. Some principles around dealing with failure. First, fail as a team. Deconstruct the failure and understand what the root causes were. Identify all the places where the team could've improved. If it was a process failure or a failure to provide information from one team member to another. Try never to make it about the individual and instead, look at the processes that the team is following and where those broke down. Next…
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