About the Author
Laura Paton, founder and CEO of BA Academy, Inc., has over 30 years of business analysis experience.
Laura helps organizations and individuals gain a better appreciation and understanding of business analysis. She supports maturing and improving business analysis skills and practices. Laura has been an instrumental contributor to the business analysis profession; having led the development efforts for the international business analysis standards from Project Management Institute (PMI®) and International Institute of Business Analysis™ (IIBA®). Laura received a bachelor of science degree in Management Information Systems from the University of South Florida and earned an MBA from the University of Tampa. Her certifications include: PMP®, PMI-PBA®, CBAP®, IIBA-AAC®, and CSM.