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Joli Ballew is a Windows Desktop Experience MVP, a technology trainer, and a writer.
Joli holds several certifications, including CompTIA A+, MCSE, MCDST, MCT, and MCTS: Office Project 2007 and Windows 7, Configuring. She has written over 50 books for Microsoft's Windows XP Expert Zone, over 400 articles for Bright Hub, and textbooks for Microsoft's MCDST certification and the MCTS: Managing Projects with Microsoft Office Project 2007 certification. Joli has created training videos for KeyStone Learning, and teaches computer classes at Brookhaven College and Collin College. She is also the Microsoft IT Academy coordinator at Brookhaven College. In her free time, she enjoys yoga, yard work, and teaching her cats, Pico and Lucy, new tricks. Find her books at her Amazon.com author page, or visit her website for more information.