Join Gini von Courter for an in-depth discussion in this video Searching and browsing in Jive, part of Learning Jive.
- Jive is built around search, but also has some browse features that you can use. And you'll use search and browse whether you're looking for People, for Places, or for Content, so let's see how these work. First, Spotlight Search is a great way to find both items you've recently viewed, and your history. If you click the Spotlight Search, you have suggestions. These suggestions include Content, in this column. Here, we have Places, such as a group or a space, and then we have People who I've looked at recently.
Next, I have a history. This is recently viewed content, recently created content, and here, I have a project that I just created that's part of the Solar Team. Notice it has yet a different icon, the Project icon. Then, finally, I have the ability to bookmark items, and when I do they appear here. So Spotlight Search lets me look for items that I've recently found, and items that I've worked with historically.
If I want to look for a particular Person, or Content, or a Place, I can list it here. So I want to find, for example, the Pilot Team. And I begin typing the word "pilot". Here's information from a blog and a post that have the word "pilot" in them, and under Places, the Jive Pilot Team. Again, these are hyperlinks, I can go to any of these with a single click. If I'm looking for a person, I will find them under People.
I don't find all the content this person created under Content, I find places that their name is mentioned. If I'm looking for content, like information on the sing along, that's an event. And it shows up under Content, no People, no Places. So unlike some products, where typing in a person's name will show us all the content they created and teams that they're associated with, here what we're seeing is a straight-up text search.
If I look for Jo Blickman, I see Jo, and I also see times that Jo is mentioned, or the word "join," the word "job," and so on. Jo hasn't created any content yet, so I just see Jo. But let's take a look at someone who has created some content, like Sally. So if I want to see content that I know Sally created, I can click on Sally to go see her profile, and then I can say, "Show me her content.
"Items that she's created. Show me her activities." So here's places she's replied, and places that she's created discussions. If I want to switch to someone else, for example, Wendy, right here, I can slide right over to her profile, and I can see her activities, content she's created. And I can say I'm only looking for discussions. I'm only looking for blog posts, and so on. So these are filters that we have, and then text filters, I know that there were some questions about some construction.
Notice that this filters very, very neatly. Here are drafts, items Wendy authored, items she participated in, and items that she is following. If I know that something was posted in a particular Place, I can go to that Place. Now, one way to go to a Place is to search for it. Another way is to click my avatar and choose "Your Places". Here are all of the Places, but I'm normally looking for a Place that might have created, or a Place that I'm connected to in some way, like Random Access.
And if I click here, I'm taken to the Random Access Place, and I can now search here, and say I'm looking for construction, for example. Now, right here I'm seeing the entire Jive site, so I'm seeing information posted here, but also information posted in another space called 360 Thinking. If I only want to see results for the space that I am in, for example, Random Access, I click "Only show results for Random Access," but by default, whenever I'm searching I'm seeing results for the entire Jive community for my organization.
If, after I enter a search term anywhere, I press Enter, I'll be taken to an advanced search page. And in this advanced search page I can indicate whether I'm looking for Content, People, or Places. I can indicate a modification date, and I can restrict results by authors and Places. Show posts, internal or external activities. This is the advanced search page. Again, to access this, all I needed to do was enter a search term anywhere in the Spotlight Search, and then after I type in a search term, I needed to press the Enter key on my keyboard.
Let's try that again. For example, let's go to the Jive Pilot Team. And I'd like to search for something. I'm going to search for Gartner. There we go. If I would like to go to that advanced search page right now, press Enter on my keyboard, and we're off to advanced search. If I want to find People, as opposed to Places or Content, I have one more area I can do that in. I can simply click People right here on my top bar, and I can see all people, people who are recommended to me, people I've viewed recently, I can see an Org chart, and find out where I am in relation to other people, I can see people who are following me, and people who I am following.
Right now, nobody. So, it's very easy to be able to find people. And once I've found them, if I want to follow someone, like I'd like to follow Jason, I can simply choose to follow Jason right here. When I follow Jason, I'm asked if I would like to follow him in connections or in my inbox. Connections is on the news page, and my inbox is my inbox. I might want to follow someone in my inbox if I directly report to them, or if they manage a project or an initiative that I'm very focused on right now.
I'm going to say "connection stream," okay, and now I'm following Jason. Whether you're using Spotlight Search, the People tab, or clicking your avatar and choosing to use Your Places, you can easily find Jive Content, People, and Places by searching and browsing.
- Compose status updates featuring links, images, and mentions.
- Explain the difference between direct messages and discussions.
- Support group projects by assigning edit privileges for uploaded documents.
- Identify three ways to post videos on Jive.
- Use appropriate marking options to improve workflow.
- Organize project deadlines by creating and assigning tasks in Jive.