Join Robert Anthony for an in-depth discussion in this video What you should know, part of JIRA Software: Advanced Administration.
- [Instructor] Welcome to advanced JIRA administration. In this video, we'll be going over some more advanced concepts in the administration of your JIRA instance and building off of what you should already know about JIRA administration basics. You should have a firm understanding of administration fundamentals, such as workflows, issue types and project creation. You should also have a firm understanding of the difference between system and project administration. This should provide you with the basic knowledge necessary and the prerequisites needed before watching this course. Before we begin, a quick recap of what I've just mentioned.
Workflows drive the process of your individual tickets within JIRA itself. They are made primarily of two pieces, statuses and transitions. You should already have a firm understanding of how to build a workflow and how statuses and transitions work together. You should also understand how to save a workflow and apply to it a workflow scheme. You should then know how to apply that workflow scheme to a project with your workflow properly implemented. In this video, we'll be going over some more advanced workflow set ups, including conditions, validators, and post functions. I'll also show you how to put transition screens on specific transitions within your workflow.
These will function much like pop-ups during specific points in your workflow to request additional information from your users that they don't necessarily need during the initial creation of your ticket. You should also understand what issue types are. You should know the specific requirements for creation of different issue types, and when is the proper time to implement new issue types. You should know how to tie these issue types into an issue type scheme and tie that scheme into a project. You should have a firm understanding of the basic screens, create, edit, and view, and how they are tied to issue types.
We'll be going over some advanced screen knowledge within this course. You should know how to create a user and how that user fits in within your user management system. You should know how users work within groups and how those groups can be configured within your projects unique permission scheme. You should understand how notifications work against groups. In this course, we'll be going over in better detail how notifications can be customized for specific events that occur in your workflow. In addition to those items, you should know how to create and customize a project and how the individual elements fit between it.
You should be very comfortable with navigating JIRA's project and system administration sections and can between them with no problem. Last but not least, you should have a firm grasp on the concept of schemes overall and how to drive project customization through them. This course is designed for JIRA system and project administrators to gain knowledge of the inner workings of JIRA customization and administration. If you aren't too familiar with the software, you should still be able to follow along, but don't feel discouraged if you get lost. Rather, feel free to check out our JIRA Software: Basic Administration tutorial, also recorded by me in this same section.
The build you will see in this video was created by me in the previous lesson and was centered around a restaurant. The task management type project is called Pizza. And, contains the issue types pizza order, food order, cleaning checklist, which includes a cleaning task subtask and a standard task. We'll take a closer look at my JIRA instance before we begin.
- Configuring and editing a custom field
- Creating and editing field configuration schemes
- Copying a screen
- Creating a new screen scheme
- Adding fields
- Creating advanced workflows
- Issue security
- JIRA notifications
- Creating a new event
- Firing a custom event in a workflow