From the course: Software Testing Foundations: Bug Writing and Management
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Using a bug tracking system - Jira Tutorial
From the course: Software Testing Foundations: Bug Writing and Management
Using a bug tracking system
- [Narrator] Bug tracking systems are tools quality and development teams use to manage, sort, document, and share issues discovered during a product's life cycle. This is a tool that most testers will spend most of their time working in. And it's incredibly important to learn to use it effectively. Veteran testers know their system well and have tremendous efficiency in logging, tracking, and managing bugs. When you first encounter the system, get familiar with the structure. It's likely your IT department or someone who administrates the project will be providing you access to it prior to the project's start. Once they grant you access, spend time on the forms, reports, and other elements that make up the software. Be inquisitive and interested. You're going to be spending a lot of time here. Once you've gotten familiar with the system, chat up your coworkers and other users. Check with them about best practices…
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