What are events and how to you use them?
- [Instructor] There may be a time that, for some reason,…your notifications don't seem to be working.…Troubleshooting these issues can be tricky,…especially if your instance is connected…to an external email server.…With an external email server,…there could be a myriad of problems…that are associated with the issue.…The first thing you should do to troubleshoot this issue…is utilize the Notification Helper,…a simple tool that lets you confirm the problem…isn't within your JIRA configuration.…To access the Notification Helper,…hit the Administration cog.…From there, select System.…
After this, scroll down and on the left hand side…under Admin Helper, select Notification helper.…This brings up the Notification helper menu…in the center of the screen.…Now, to utilize the Notification helper properly,…we need to come up with an example scenario…as to why it isn't working properly.…In the first area, we'll see the User field.…In this area, we list an example user,…someone who isn't currently seeing…the notification we expect them to see.…
LinkedIn Learning (Lynda.com) is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- User management
- System administration
- Project administration
- Creating new issue types
- Creating new issue type schemes
- Roles and groups
- Adjusting notifications
Skill Level Intermediate
Atlassian JIRA: Installing and Administeringwith Sandra Toner2h 58m Intermediate
DevOps Foundations: Infrastructure as Codewith Ernest Mueller2h 6m Intermediate
1. Overview of JIRA Admininstration
2. Creating a Project
3. Issue Types
5. Users, Roles, and Groups
- Mark as unwatched
- Mark all as unwatched
Are you sure you want to mark all the videos in this course as unwatched?
This will not affect your course history, your reports, or your certificates of completion for this course.Cancel
Take notes with your new membership!
Type in the entry box, then click Enter to save your note.
1:30Press on any video thumbnail to jump immediately to the timecode shown.
Notes are saved with you account but can also be exported as plain text, MS Word, PDF, Google Doc, or Evernote.