From the course: Learning JIRA Service Desk
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Next steps
- Well, that's about all the time we have for today. This video was meant to serve as an introduction not just to the additional functionality of JIRA Service Desk, but also how to administer the additional layers of customer portals, automation, SLA, and reporting. By now, you should be pretty comfortable with these tools and ready to begin accepting external support requests. Feel free to add me on Twitter @robert_jira if you have any additional questions or comments. I hope you've enjoyed this course as much as I've enjoyed recording it. And stay tuned for our next video in the series. See you again soon.
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