Jira: Basic Administration

- Hi, I'm Rachel Wright, Certified JIRA Administrator and author of the "JIRA Strategy Admin Workbook." My first admin experience was on the day I got admin access. I understood JIRA as an end user, but that's very different than managing the application. Without someone to show me the basics, I stumbled through the configuration for awhile. I created this basic JIRA admin course so you'll have more information than I did when I got started. In this course you'll learn what JIRA is, how it's used, and which type you have. I'll show you how to access the application settings and the most-used admin areas. We'll discuss the responsibilities and different types of administrators. And we'll setup a test environment so you can experiment without impacting production data. And finally, we'll discuss the top beginner skills every JIRA admin needs, like adding users, creating projects, creating workflows, and troubleshooting common permission and notification problems. At the end of each section is a quiz or a challenge to reinforce what you've learned. Let's get started.