From the course: Learning Jira (Server Edition)

How is Jira used? - Jira Tutorial

From the course: Learning Jira (Server Edition)

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How is Jira used?

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- [Instructor] You can use Jira to do any of the following: Schedule initiatives, tasks, and manage your team or product pipeline. For example, the HR team can track where a new hire is in the onboarding process, the facilities team can report which employees have security badges, the legal team can fulfill contract review requests, the IT team can receive computer support requests, and the development team can track changes to their code. Jira can track virtually anything your team needs to do. You can report and fix bugs, and you can triage and address issues. For example, use Jira to determine which issue should be worked first. You can also use Jira to report time and monitor progress. You can track changes, tasks, and use Jira as your to-do list. Finally, Jira creates an authoritative, historical, and legal record of what's done. Sometimes Jira is used internally, and sometimes it's a system used to support customers. Are there additional ways Jira is used in your organization? Check with your application administrator for any company-specific details. Jira is a big database where tasks are trackable, searchable and sortable. When there's a lot of software, sometimes it's unclear which to use for which purpose. Here's the answer. To track a task from conception to completion, use Jira. To document a task, use a collaboration platform and document repository by Confluence. To talk about a task in real time, use a chat program like Slack or Skype.

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