Join Sandra Toner for an in-depth discussion in this video Analyzing a JIRA issue, part of Installing and Administering Atlassian JIRA.
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- In the previous video, we created several projects. In this video, we'll add some issues to a project. We'll head back over to the first project that we created, the Software Development project. Let me show you a shortcut to do this. Simply type gg and start typing Projects. This will take you to a dropdown list of all the projects available to you. We're going to go ahead and create some issues in the Software Development project, so follow that link. Here you can see the administration view of our Software Development Project.
This shows all of the different elements of our project; issue types, workflows, versions, components, and roles. We'll explore some of these other elements in subsequent videos. In the top menu bar, choose Create to open the Create Issue dialog. Because we started the issue in Software Development project, the project is set by default. Now we can select an issue type. We can select a New Feature or a Task.
Click Next to continue. Now we'll need to add more information, starting with the summary of the new feature. We'll have to set a priority and select a due date. We don't have any components or versions in our project, so we don't have that option quite yet. Next, let's assign this ticket to somebody. You can select to assign the ticket to yourself or select from a downdown menu. The Reporter field will default to the name of the person that's currently logged in.
If you're entering this ticket on behalf of another user, you can enter their name. Start typing to get a list of possible users. We can leave Environment and Description blank. We'll always have the option to go back once the ticket is created and enter those fields. I'm going to enter an original estimate of four days. You can also add an attachment to this ticket or give it a label. I'm creating a new label for export because that's what this ticket is about, the export function.
Choose Create to create your new issue. A confirmation message will display for a few seconds. Note at the top of the page it shows the project and the issue number. The issue number is a combination of the project key and the issue number. You can see here we've got SD-1. Let's take a look at the view issue screen. Here you can see the summary of the issue, you have the details that we added, under Description, we can click to add a description because we didn't enter anything while we were creating this issue.
In the People section, you see what user is assigned to this issue, the reporter, and anybody voting or watching the issue. The view issue page will also show the date that it was created and updated, the day that it was due, and time tracking down on the project. In the next video, we'll examine how an issue follows a workflow in JIRA.
- What is JIRA?
- Installing and configuring JIRA
- Reviewing reports and issues
- Understanding the JIRA workflow
- Managing roles and users
- Cloning, linking, and moving issues
- Searching JIRA
- Personalizing the dashboard and user profiles
- Generating reports
- Customizing the workflow
- Using JIRA add-ons
- Making JIRA agile