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Tracking your successes

Tracking your successes: Design Thinking: Understanding the Process
Tracking your successes: Design Thinking: Understanding the Process

How can you track your success on a project? How do you show customer satisfaction and your impact on revenue? The answer, in a design thinking process, is to keep a close eye on the metrics you decided on up front and to keep a record of the financial impact (acquisition, retention, and sales) and satisfaction scores your product achieves during development, pilot, and release.

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Skill Level Intermediate
41m 57s
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Skills covered in this course
Interaction Design Web User Experience

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