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Prepare for a hard sell and some hard work

Prepare for a hard sell and some hard work: Design Thinking: Understanding the Process
Prepare for a hard sell and some hard work: Design Thinking: Understanding the Process

Helping technologists to empathize with their customers is a key benefit of design thinking - and of user centered design in general. Design thinking is a systematic approach to customer empathy. It can help you convince your technical colleagues that they really are different from their customers.

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Skill Level Intermediate
41m 57s
Duration
794,227
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Skills covered in this course
Interaction Design Web User Experience

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