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Pain points to goals

Pain points to goals: Design Thinking: Implementing the Process (2016)
Pain points to goals: Design Thinking: Implementing the Process (2016)

Pain points tell you where your customers are suffering, but your project team needs a positive version of these points to help guide their development effort. Turn your pain points in to actionable, measurable project goals using the tips in this online video.

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Skill Level Intermediate
46m 40s
Duration
159,642
Views
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Skills covered in this course
Interaction Design Web User Experience

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