In this video, Phil Gold explains how the full power of Spark calling is only available to organizations that have Cisco telephony systems. Learn why many teams will not have full use of all Spark features, and how that may affect your experience.
- [Instructor] One of Spark's features is that it allows you…to use your computer almost like a telephone,…to place and receive calls from coworkers.…Even better, those calls can quickly become video calls…with extra features and functionality.…However, I have to start with some caveats.…The full power of Spark Calling is only available…to organizations that have Cisco Telephony systems.…Otherwise, all calls are computer to computer only.…
If you have the full Cisco environment,…you'll be able to make calls from your computer…to basically any telephone number.…For our demo here,…and for everyone who only has a partial deployment,…you will be able to make computer to computer calls,…and only to people who are already part…of your Spark system.…This is still valuable,…especially in how easy it is to move from a chat…to a video call.…We'll be showing how to do this…in this section of the course.…
I personally like talking on the phone…better than emailing or texting with someone online,…especially if the conversation is going to be…
- Updating your profile and settings
- Chatting with people
- Sharing files in chats
- Starting calls
- Adding other people to calls and chats
- Adjusting permissions
- Adding spaces and teams
- Using the Spark mobile app
Skill Level Beginner
Making the most of Spark2m 17s
1. Getting Started with Spark
Download desktop app2m 46s
2. Communicating with People
4. Organizing and Connecting
5. Spark on Mobile
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