Join Phil Gold for an in-depth discussion in this video Making the most of Spark, part of Learning Cisco Spark.
- [Narrator] Before we get started, there are a few things we should review to make sure that you get the most out of the course. Cisco Spark is an Enterprise application. And by that I mean that it's meant for businesses, not individuals. Because of that, this class will be useful for you if your company has decided to use Spark, or if you're trying to decide if Spark is the right tool for your company. This course is directed at the general user. You'll learn about getting started with spark, connecting with people, and the basic tasks that you'll perform to make you successful with the tools it contains.
I'll be demonstrating Spark with a fairly generic setup. And the things we'll talk about in this course should be generally applicable to most users. But there are also going to be variations from company to company, depending on the rest of their ecosystems, and how the system admins choose to deploy Sparks capabilities. There are some features that only become available in Spark if you've got a completely integrated Cisco Telephony Solution and have the necessary Cisco products to connect your company's calendar system.
Your experience may differ. Spark is available as a fully online cloud based tool. There's also a desktop version, but my experience with it has been a little mixed. My experience is that the instillation and operation of the desktop app can be a bit problematic. For instance, the app will sometimes just not open. This is a known bug, and there are work arounds for it online, but it's a bit of a pain in the neck. The online version will handle most of the basic operations, but there are some places where the desktop experience is better.
I'll try and point these out as we go. Another thing to consider, using the online version of Spark gives you access to your account from anywhere, anytime, and on any computer, just as long as you have an Internet connection. A final note, when you're using the online version, you will want to use either Chrome or Firefox as your browser. Internet Explorer and Edge are not fully supported, and your experience will suffer.
- Updating your profile and settings
- Chatting with people
- Sharing files in chats
- Starting calls
- Adding other people to calls and chats
- Adjusting permissions
- Adding spaces and teams
- Using the Spark mobile app