InDesign: 10 Tips for Troubleshooting Files

with Anne-Marie Concepción
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InDesign: 10 Tips for Troubleshooting Files
Video duration: 0s 1h 1m Intermediate


InDesign users might at some point encounter misbehaving files that stop production dead in its tracks. In InDesign CS4: 10 Tips for Troubleshooting Files, Adobe Certified Instructor Anne-Marie Concepción passes on her knowledge of diagnosing and repairing these problems, drawing on her experience from helping hundreds of users. Anne-Marie shows how to rebuild preferences quickly and safely, systematically test for corrupt images and fonts, and even clean out corruption errors by hand-editing INX files. Exercise files accompany the course.

Topics include:
  • Using a document's history to work through problems
  • Creating a test user account to check for conflicts with other user settings
  • Round-tripping a file to work out specific issues
  • Locating and disabling third-party plug-ins to reset InDesign


(upbeat piano music) - Hi, I'd like to welcome you to InDesign CS4, 10 Tips for Troubleshooting Files. My name is Anne-Marie Concepcion. Over the years, I've helped thousands of InDesign users troubleshoot misbehaving files, like layouts that won't print, swatches that won't delete, or ones so nasty that they cause InDesign to crash on startup. I've learned how to solve several common, and some uncommon problems.

And in this course, I'm going to share 10 of these tips with you. Over the next 10 movies, we'll go over topics like, rebuilding preferences quickly, figuring out a document's problems from its history, finding and fixing corrupt images and fonts, and opening up a document in a test user account. These, and the rest of the tips I'll show you, are aimed at keeping your workflow moving, and your documents healthy and trouble free. Now, let's get started with InDesign CS4, 10 Tips for Troubleshooting Files.

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