Join Anne-Marie Concepción for an in-depth discussion in this video 1. Rebuilding preferences, part of InDesign: 10 Tips for Troubleshooting Files.
Okay, in my experience, about 80% of the weirdnesses that could occur with an…InDesign document or with InDesign itself can be solved with a simple…rebuilding of the Preferences files.…And so this is an essential skill that all InDesign users should know about.…Now, by random kind of glitches, I mean really strange things like, for…example, you might open up a panel and it's blank or maybe when you try to…select text in one place, text in another place gets selected, or…you drag down guidelines and the guidelines won't appear, and you are positive that…you are in Normal mode and then you have View Guides on.…
And especially like if it's not every single document, but it's more than just…one document, and it's something that seems to be growing a bit by bit…every day, probably the Preferences have become corrupted or damaged. …And it's so easy to rebuild the preferences to see if that will fix it. As I said, about…85% of the time in my experience that it's fixed my problems and the people who…
- Using a document's history to work through problems
- Creating a test user account to check for conflicts with other user settings
- Round-tripping a file to work out specific issues
- Locating and disabling third-party plug-ins to reset InDesign