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Skill Level Intermediate
- Client work can be some of the most rewarding and frustrating work that you'll do in your career as a designer. It keeps you motivated, it helps you develop your design eyes and ears, and it pretty much gives you a crash course in what I call difficult diplomacy. Here are some of the scenarios that we run into when we're doing client work. First, the client wanting too many changes. This is where the client keeps coming back for more. Make the logo bigger, make the colors pop, all of those things that we hear all too often. But, this can turn into what I call an educational experience for the client.
So we'll talk about that a little bit more in this month's challenge. Next up is the dreaded scenario where the client doesn't pay. This is of course, where you have the difficult decision of whether or not to keep or fire the client. But trust me, firing a client can sometimes be just as satisfying as hiring one. Finally, the client giving you less than desirable assets. This is the one we're gonna be tackling head-on in this month's challenge. Basically, the client comes to you, they give you an idea of what they're looking for, but then they hand you this basket of stuff that you're supposed to work into the design somehow.
Maybe it's images, text, colors, you name it. But something in that basket of stuff is not going to be desirable to you. But no matter how good their track record, every designer encounters that client that makes you want to basically set your hair on fire. How you handle this situation, is totally up to you though. You can fly off the handle and burn that bridge, or you can try to spin it into a positive. I realize that's not always the easiest thing to do, but you'd be amazed at how rewarding it can be.
I'm interested in your client stories this month, so jump on Facebook, Twitter, or LinkedIn, and share some of your best ones. I don't want this to turn into a client-bashing session however. Think about all the times when you've taken a bad situation and made it good. Find that moment where you were able to take a big pile of nothing and turn it into something. Share those stories and the work if you can, via any of our social channels. I look forward to seeing them. Now let's jump in to this month's challenge video.