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What is service?

What is service?: Learning ITIL®
What is service?: Learning ITIL®

Define what a service is, and list and describe its related key concepts: utility and warranty; stakeholders, including consumers—customers, users and sponsors—and the provider and its staff; suppliers; the community and society; charitable organizations, and shareholders.

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Skill Level Beginner
1h 19m
Duration
27,272
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Skills covered in this course
IT Help Desk IT ITIL

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