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Seven guiding principles of ITIL® 4

Seven guiding principles of ITIL® 4: ITIL® Foundation 4 First Look
Seven guiding principles of ITIL® 4: ITIL® Foundation 4 First Look

Learn about the seven ITIL® guiding principles: (1) Focus on value; (2) Start where you are; (3) Progress iteratively with feedback; (4) Collaborate and promote visibility; (5) Think and work holistically; (6) Keep it simple and practical; and (7) Optimize and automate.

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Skill Level Beginner
40m 15s
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Skills covered in this course
IT Help Desk IT ITIL

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