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Services and service management

Services and service management: Putting ITIL® into Practice: DevOps for ITIL® Practitioners
Services and service management: Putting ITIL® into Practice: DevOps for ITIL® Practitioners

After viewing this video, you should be able to list and describe at least one key thing you should know, and one key thing you should do, in adapting each of the aspects of ITIL®-driven shops, including services and service management, the service life cycle, terminology and key principles and models, processes and functions, roles, and technology and architecture, to accommodate DevOps values, principles, methods, practices, and tools.

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Skill Level Intermediate
1h 50m
Duration
12,349
Views
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Skills covered in this course
IT Help Desk IT ITIL

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