From the course: Putting ITIL® Into Practice: Applying ITIL® 4 Foundation Concepts

Unlock the full course today

Join today to access over 22,600 courses taught by industry experts or purchase this course individually.

Reduce barriers and increase enablers

Reduce barriers and increase enablers - ITIL Tutorial

From the course: Putting ITIL® Into Practice: Applying ITIL® 4 Foundation Concepts

Start my 1-month free trial

Reduce barriers and increase enablers

“

- [Instructor] The third way is lowering barriers and increasing enablers to effective action, with force field analysis being the key technique here. The beauty of this approach is that individuals, teams, and organizations can take action on whatever the blockers are to outcomes, making individuals, teams, and organizations more responsive in changing conditions. Lowering barriers and increasing enablers is a key technique in lean, Agile, and DevOps organizations because it allows for flexibility and the unanticipated. It is our approach for improving things, for solving problems, and pursuing opportunities wherever we find them, like between people's ears, in key moments of truth, and in the settings they take place in. One way to do this is through force field analysis. Force field analysis is a technique developed by Kurt Levine. Force field analysis is the simple mechanism we can apply to move in the right direction…

Contents